You already have a CRM
- No switching — the automation connects to it
- Orders from every source land there on their own
- A status change sends the buyer a message
- Your managers keep working where they’re used to
ServicesBusiness automationFor an online store
CRM for ecommerce without the routine
CRM for ecommerce without the routine
CRM and automation for ecommerce: orders from your site, Instagram and messengers land in your CRM or spreadsheet on their own. You get a Telegram message, the buyer gets a status, and every Monday you get a report.
- Price quoted personally
- Your CRM or Google Sheets
- For resellers and dropshipping
Just write — I’ll take it from there. I’ll estimate your task at no cost.
Sheetall leads together
CRMdeals and clients
To your Telegraminstantly, with the source
Remindersto clients, automatically
Who it’s for
CRM for resellers, dropshipping and clothing stores
When orders come in through Instagram DMs, Telegram and your website form, they get scattered across chats: someone never got a reply, someone is waiting for a tracking number, and at the end of the month you can’t tell what sold. I bring all orders into the tools you already use: your CRM, or Google Sheets if you don’t have a CRM yet.
It fits resellers who sell through Instagram; dropshipping, where an order has to reach the supplier fast and the tracking number has to reach the buyer; and clothing stores with sizes and exchanges. For wholesale buyers, the delivery note is filled in from the order data using a template.
If you don’t have a store yet, start with the “Online store” service. The automation can be set up from the start, so orders go where they should from day one.
Gordey Fisun · updated
Two options
CRM or no CRM — it works either way
You don’t have to buy a new system: we start with what you already have.
No CRM yet
- A simple customer database in Google Sheets
- One row per order: product, size, contact, tracking number
- Repeat buyers are visible right away
- Move to a CRM later — the data stays yours
Specifics
What online store automation should do
Not vague “processes,” but the things that eat up a store owner’s time every day.
DMs don’t get lost
Orders from Instagram and messengers land in the same spreadsheet as orders from your site, tagged with their source. You see which source actually sells.
Straight to your Telegram
Each new order arrives as a message: product, size, contact, payment method. You can reply to the buyer while they’re still in the chat.
AI handles voice messages
A buyer dictated an order in a voice message or crammed everything into one message — AI sorts it into fields: product, quantity, city, pickup point.
Delivery notes for wholesale orders
The document is filled in from the order data using a template. No retyping by hand, no mixed-up items.
If something fails, you know first
An order didn’t reach the spreadsheet or a message didn’t go out — the automation retries and tells you, so you don’t hear about it from a buyer’s review.
What you stop doing by hand
What I automate in your ecommerce CRM
All orders in one place
Website form, Instagram DMs and messengers — every order lands as one row: product, size, contact, where it came from. A repeat buyer isn’t added twice.
Statuses without the back-and-forth
New, confirmed, shipped, received. Change the status in the spreadsheet or CRM — the buyer gets a message, so you don’t have to write to each one separately.
Tracking number to the buyer, no copy-paste
Enter the tracking number in the order row — the buyer gets it by messenger or email. No hunting for the chat, no copying the number every time.
A sales report every Monday
How many orders, from which sources, how many paid — it lands in your Telegram in the morning. No counting by hand.
Live demo
Watch a lead go through on its own
This is working code, not a picture. Send a request and you’ll see where it lands and who finds out.
How it works
How I connect automation to your store
Just tell me how a single order goes today — I’ll take it from there.
One order’s journey
You tell me where buyers write from, who confirms, who packs and how you send the tracking number. A voice message is fine.
Status map
I map the flow from the first message to the parcel being picked up: which statuses, who sees what, when the buyer gets a message. We agree on it before launch.
Trial run on live orders
The automation runs alongside your usual work until the rows in the spreadsheet match what you tracked by hand.
Launch and handover
I switch it on, hand over access on your own accounts, and show you the log and how to read the map. Need a new status? We change it in one place.
5.0 · 37 reviews
- You decide whether to move forwardAfter each stage, you can stop the project. You pay only for completed and accepted stages. I refund any prepayment for stages not yet started.
- The price is final. Overruns are on meIf the task hasn’t changed, the amount named at the start doesn’t grow. If it has, we talk first, then I do the work.
- Not what we agreed — money back
- Bugs are mine. 6 months at no cost
- Critical issues — within 2 hours
- Code, domain, data — yours from day one
Questions
Questions from store owners
How does an automated CRM for ecommerce work?
Orders from your site, Instagram and messengers land in your CRM or Google Sheets on their own, the owner gets a Telegram message, and the buyer gets a status and tracking number. The automation connects to the CRM your store already uses.
Do I need to buy a new CRM for my store?
You don’t have to buy a new CRM for your store: if you already have one, the automation connects to it. If not, orders land in Google Sheets, and you can move from this simple customer database to a CRM as the store grows.
Does this work for resellers and dropshipping?
The automation works for both resellers and dropshipping. For resellers, the key is not losing orders from DMs; for dropshipping, it’s getting the order to the supplier fast and the tracking number to the buyer.
Can I track stock and inventory in the CRM?
If you track stock in a CRM or Google Sheets, new orders can land there too. We’ll decide what exactly to connect on the first call.
What affects the cost of store automation?
The cost depends on how many order sources you have, whether you have a CRM, how many messages go to the buyer and whether you need template-based documents. I’ll name the exact amount after our first call — and it won’t go up after that.
What should I prepare for the first call?
Just tell me where orders come from, who confirms and ships them and what gets lost most often. Access and spreadsheets come later — at the start, your description is enough, even as a voice message.
I don’t have a store yet — where do I start?
First you need the store itself, where orders come from — that’s a separate service, “Online store.” The automation can be set up from the start, so from day one orders go to the spreadsheet and alerts go to the owner’s Telegram.