Google Sheet
- No CRM, and no wish to learn a new system
- You work alone or in a small team
- Opens on your phone with no training
- A new field is just one more column
ServicesBusiness automationFor small business
Simple CRM for small business
I’ll build a simple CRM for small business on what you already have: leads land in a Google Sheet or your CRM on their own, tagged by source, and you get a message in Telegram.
Just write — I’ll take it from there. I’ll estimate your task at no cost.
What it is
When you work alone or with one other person, a big CRM mostly gets in the way: dozens of fields nobody fills in, and menus you have to learn. A small business usually needs just one client database where everything lands on its own.
You don’t have to set up a new system. If you have a CRM, I connect automation to it, and leads land there by themselves. If you don’t, I bring everything into a Google Sheet: a simple client database you open on your phone and understand without a manual.
It suits sole proprietors, freelancers, solo specialists and small teams — anyone whose clients still live in a notebook, chats and memory.
Gordey Fisun · updated
What to choose
Either way, leads land on their own and alerts go to your Telegram. The only difference is where the database lives.
Google Sheet
Your CRM
Specifics
Not a feature list from a big system, but what takes manual work off a small business.
Who wrote, when, from where and what they asked for — as rows in one sheet or CRM. Instead of scrolling through chats, you open the database.
Search by name or phone number works in both the sheet and the CRM — from a computer or a phone.
If a step fails, you get an alert from the system, not a complaint from a client who never got a reply.
AI reads an email or voice note and puts the name, contact and request into the right columns. No retyping by hand.
Every Monday you get a summary: leads, bookings and payments. You don’t have to put it together.
The sheet or CRM is on your account. Clients, bookings and settings belong to you from day one.
What you get
Leads from your website, Instagram and phone go into one list, and each shows where the client came from. A repeat inquiry doesn’t create a second record.
Name, contact, what they need and where they came from — in one message. You don’t have to open the database to learn about a new client.
Before a visit or payment, the client gets a reminder by messenger or email. You no longer have to keep it in your head and message everyone one by one.
A contract, delivery note or completion certificate is filled from a template with what’s already in the database. No more copying names and phone numbers from chats.
Live demo
This is working code, not a picture. Send a request and you’ll see where it lands and who finds out.
How it works
You don’t need to understand CRMs — just show me how you work now.
Where clients come from, where you write them down, what gets forgotten most often. A voice note is fine.
Your CRM, if you have one, or a Google Sheet. Together we decide which fields you really need and which you can do without.
The new database fills up alongside your usual records, and we compare the two until everything matches.
The database and access are on your accounts. In a one-hour session I show you how to add a field or change a reminder yourself.
Questions
The simplest CRM is one you don’t have to learn. For a sole proprietor or a small team, a Google Sheet is often enough: leads land in it on their own, and you hear about each new one in Telegram. If you already have a CRM, we keep it and connect automation to it.
No, you don’t have to switch to new client tracking software. If you already keep clients in a CRM, automation connects to it; if not, the database lives in a Google Sheet you already know how to open.
Yes. A CRM for a sole proprietor or a freelancer working alone is usually a sheet with automation: clients land in the database on their own, new leads come to your Telegram, reminders go out without you. No extra fields, no complex setup.
Before we talk about your client database, think of every place clients reach you from: website, Instagram, phone, messengers. And show me where you keep clients now — a notebook, a sheet or chats — so we can decide what to move into the new database.
The price of a simple client database depends on how many lead sources you have and what we automate: just the database and alerts, or reminders and documents too. I’ll name the exact amount after our first call — and it won’t go up after that.
After launch, the client database is yours: the sheet or CRM, access and data are on your accounts from day one. If you leave, everything stays with you.