CRM → Telegram: alerts
A new deal or lead tagged with its source — whatever you choose comes to you in Telegram.
ServicesBusiness automationCRM and Telegram
CRM and Telegram integration
I set up CRM Telegram integration: new leads, errors and a weekly report arrive in your messenger, and a bot takes leads on its own and adds them to your CRM or a spreadsheet.
Just write — I’ll take it from there. I’ll estimate your task at no cost.
what it is
If you’re in Telegram all day and only open your CRM in the evening, leads sit waiting. This setup works the other way round: what matters in the CRM comes to your messenger on its own. And a client who messages your bot ends up in the CRM without anyone retyping it.
You don’t need to switch CRM systems: the automation connects to the one you already use. No CRM? Leads gather in a Google Sheet, tagged with where they came from. It’s a simple client database you open like any spreadsheet.
If you need the bot itself for bookings or sales, that’s a separate service, “Telegram bot.” This page is about how the bot and the CRM work as a pair.
Gordey Fisun · updated
specifics
We decide together what gets sent to Telegram and what the bot records in the CRM. Here’s what the setup usually includes.
A new deal or lead tagged with its source — whatever you choose comes to you in Telegram.
A lead from the bot goes into the CRM or a spreadsheet field by field: name, phone, what they need. The same client is never added twice.
I map out where a lead comes from, where it goes and who hears about it. I pick the tool to fit the task, and you see every step before launch.
No need to switch systems: the automation connects to the one you have. I check on our first call whether yours allows outside connections.
Emails can go to Telegram too: AI sorts the email into fields, the lead goes into the CRM, and you get a short message.
The day before a visit or payment, the client gets a reminder automatically — by messenger or email. The data comes from the CRM or a spreadsheet.
what you get
The lead goes into the CRM or a spreadsheet, and you get a message: who it is, what they need and where they came from. You see it right away, without opening the CRM.
If a step fails, you get a Telegram message and the automation tries again. You hear about the problem from the system, not from a client.
Leads, bookings and payments for the week — in one morning message. You don’t have to put it together.
A client messages the bot, the bot asks a few questions and puts the answers into the CRM or a Google Sheet field by field. You get a short alert.
Live demo
This is working code, not a picture. Send a request and you’ll see where it lands and who finds out.
how it works
What I need from you: the name of your CRM, access to it, and what you currently retype by hand.
Tell me which CRM you use and what you move by hand between it, email and Telegram. A voice message is fine.
What goes from the CRM to your chat, what the bot puts into the CRM, who else gets notified. You see the map before launch.
The setup handles real leads while you keep working as usual — until the results match.
I switch it on and hand over access on your accounts, a project passport and an hour of training: how to read the log and what you can change yourself.
Questions
What matters in the CRM comes to you in Telegram on its own: new leads with their source, errors and a weekly report. And leads that clients leave with your Telegram bot go into the CRM with no retyping.
You can start with a Google Sheet: leads from the Telegram bot and the website gather there field by field, tagged with where they came from. You don’t have to set up a new CRM system.
The automation connects to the CRM you already use, so you won’t have to switch. On our first call I check whether your system, say amoCRM or 1C, allows outside connections, and tell you straight.
I pick the tool for connecting your CRM and Telegram to fit the task, not the other way round. Whatever it is, you see a map of every step before launch, and everything runs on your accounts.
Yes, an email can become a lead: AI sorts it into fields, the lead goes into the CRM or a spreadsheet, and you get a short Telegram message with the source.
A regular Telegram bot takes bookings, answers questions and sells in the chat. Paired with a CRM, it also adds every lead to the CRM and sends you an alert.
I’ll name the exact price of a CRM Telegram integration after our first conversation — and it won’t go up after that.