The car, not just the client
Each booking holds the make, model, plate number and mileage. Two cars with the same owner never get mixed up, and you see the work history for each car separately.
ServicesBusiness automationFor auto repair shops and garages
CRM for auto repair shops
CRM for auto repair shops
A CRM for your auto repair shop with no new software: bookings from calls, your website and DMs land in one place, and reminders and “your car is ready” messages go out to clients automatically.
- Price quoted personally
- Your CRM or spreadsheet
- Service reminders sent automatically
Just write — I’ll take it from there. I’ll estimate your task at no cost.
Sheetall leads together
CRMdeals and clients
To your Telegraminstantly, with the source
Remindersto clients, automatically
Who it’s for
CRM for auto repair shops: your software or a spreadsheet
If you already keep bookings in a CRM or auto shop software, I connect the automation to it — nothing needs to change. If bookings live in a notebook, on a whiteboard or in your service advisor’s head, I bring them into Google Sheets: a simple database of clients and cars you can open from your phone.
It fits small repair shops, tire shops, car washes and detailing studios — places where the phone rings while your hands are covered in grease, and clients message you in DMs and messengers at the same time. The automation takes over what’s easiest to lose: forgotten bookings and clients nobody reminded it’s time for service.
Gordey Fisun · updated
What’s special about auto shops
What the automation needs to know about your shop
An auto shop isn’t a salon or a store: the client comes with a car, and the car is what matters most in the booking.
Lifts and bays
Each booking is tied to a lift or wash bay, so you never book two clients into the same hour. A quick wash and an all-day repair take different slots.
Service and tire season
At a time you choose after the visit, the client gets a reminder about an oil change or service. Before the season — a reminder about changing tires and tire storage.
Voice notes — sorted into fields
“The suspension is knocking, can I come tomorrow?” — AI sorts a voice note or a DM into fields: the car, what’s wrong, the preferred day.
Approving extra work
Found another problem during the repair? The client gets the list in a messenger and replies right there. Their approval is saved in the booking history.
If something fails, you know first
A message didn’t arrive or a step failed — the system tells you, not the client who showed up to pick up the car.
What you get
Auto shop CRM: what runs on its own
All bookings in one place
Calls, website forms and DMs each land as one row: the car, what to do, when, and where the client came from. The same client is never added twice, and you get a notification in Telegram.
Reminder the day before
The evening before the booking, the client gets a message in a messenger or by email. You don’t work through a call list or wait for someone who forgot.
“Car ready” — on its own
The mechanic marks the job done, and the client gets a message that the car is ready for pickup. No more “so what’s up with my car?” calls.
Job report from a template
The work and parts from the booking fill into your report template on their own. All you do is check it and hand it to the client at pickup.
Live demo
Watch a lead go through on its own
This is working code, not a picture. Send a request and you’ll see where it lands and who finds out.
How it goes
How I set up automation for an auto shop
All you do is tell me how bookings work now. I do the rest.
We go through your day
Where bookings come from, who takes the calls, where you write them down, which car is on which lift. Just tell me how it is — a voice note works too.
A plan for your shop
I map out where a booking lands, when a reminder goes out and what the client gets after the repair. You see every step before launch.
Testing on real bookings
The automation runs alongside your booking log until the results match: the same cars, the same hours.
I switch it on and show your team
Everything is set up on your accounts. I show your service advisor and mechanics where to see bookings and how to mark a car as ready.
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- You decide whether to move forwardAfter each stage, you can stop the project. You pay only for completed and accepted stages. I refund any prepayment for stages not yet started.
- The price is final. Overruns are on meIf the task hasn’t changed, the amount named at the start doesn’t grow. If it has, we talk first, then I do the work.
- Not what we agreed — money back
- Bugs are mine. 6 months at no cost
- Critical issues — within 2 hours
- Code, domain, data — yours from day one
Questions
Questions from auto shop owners
What is a CRM for auto repair shops, and do I need to buy new software?
A CRM for auto repair shops is a database that keeps clients, their cars, bookings and work history together. You don’t have to buy new software: I connect the automation to the CRM you already use, or bring your bookings into Google Sheets.
Will a CRM work for a tire shop or car wash?
Yes, for a tire shop or car wash the logic is the same as for a repair shop: the booking lands in one place, and the message to the client goes out on its own. For a tire shop, seasonal tire change reminders matter; for a car wash — short slots and quick booking from DMs.
I already have auto shop software. Will I have to replace it?
No, you don’t need to replace your auto shop software: the automation connects to it, and bookings land there on their own.
How does the client find out the car is ready?
The mechanic or service advisor marks the job done — and the client automatically gets a message in a messenger or by email that the car is ready for pickup. Nobody types it by hand or answers “when can I pick it up” calls.
What should I prepare for our first conversation?
For a first conversation about automating your auto shop, just tell me where bookings come from, where you keep them now and what gets lost most often. If you have a report template or a repair order form, show me — I’ll use it as the base.
How much does automation for an auto repair shop cost?
The price of automation for an auto repair shop depends on how many booking sources you have, whether you already use a CRM, and how many messages and documents need setting up. I’ll name the exact amount after our first conversation — and it won’t go up after that.