A shop bot, if
- You don’t have many products, and they’re easy to browse with buttons
- Clients already message you on Telegram
- Getting orders fast matters more than building a storefront
ServicesTelegram chatbot for businessShop bot
Telegram shop bot
A Telegram shop bot takes orders on its own: the client browses the catalog with buttons, adds items to the cart, and you get a ready order in one line.
Just write — I’ll take it from there. I’ll estimate your task at no cost.
What it is
A shop bot lives where your clients already chat — in Telegram. A person opens the bot, picks a category, then a product, adds it to the cart and leaves a contact. Instead of “What do you have? How much? Do you have my size?” — a few taps.
It fits when you don’t have many products: a coffee shop with a menu, a flower shop, home baking, a small showroom. Especially if orders now land in your DMs in bits and pieces and you have to piece them together.
If you have hundreds of items with filters and photos, buttons get cramped. Then the honest choice is a Telegram Mini App or an online store on your own domain. I’ll tell you straight what suits you before we start.
Gordey Fisun · updated
What to choose
The choice depends on how many products you have and how they need to be shown.
A shop bot, if
A Mini App or store, if
Features
The bot handles everything that repeats in every order and hands you a finished result.
Categories, products, options: size, volume, flavor. The client picks with a tap instead of writing you “What do you have?”
They can add several items, change quantities or remove what they don’t need before checking out.
What, how many, name, contact and special requests arrive in one message. No need to follow up with the buyer.
Each order can go straight into a spreadsheet or CRM as a row, so at the end of the day you see what came in and from whom.
The bot doesn’t guess at questions outside the catalog: it calls you in and passes on the buyer’s contact.
A buyer decides to order at midnight or on a weekend — the bot still walks them through the catalog to the order. You’ll see everything in the morning.
What you get
How the bot greets people, what it calls your products and what it says after an order — I write all of it. You read the whole dialog and edit the wording before I start coding.
It answers questions like “Do you deliver?” in your words, from your knowledge base.
Notifications only for new orders and questions the bot couldn’t handle on its own. Everything else can wait until you have time.
The bot runs on your accounts. Plus an hour of training for your team and a guide to editing the texts yourself.
Live demo
This is a working bot, not a picture. Ask a question or book a slot — and see what the owner gets.
How it works
All I need is a product list and a place to send orders. The rest is on me.
What you sell, how many items and where orders should go. I’ll also tell you right away whether a bot is enough.
I build the categories, buttons and product options and write the dialog. You tell me what to rename.
You order from the bot as a client and see what reaches you. I fix any mistakes before a buyer ever sees them.
You share the bot link with clients, and orders go to your chat or spreadsheet.
Questions
A Telegram shop bot shows products as buttons, collects the cart and the buyer’s contact, and sends the owner a ready order in one line to a chat or spreadsheet. The buyer doesn’t have to wait for someone to reply.
A Telegram sales bot works well while the range is small and easy to browse in a few taps. When there are hundreds of items and you need filters and photos, a Telegram Mini App or an online store is better — and Gordey will tell you so honestly before work starts.
Orders from the shop bot arrive as a ready line in your Telegram — a personal or work chat. If you like, they can also go into a spreadsheet or CRM at the same time.
The price of a Telegram shop bot depends on the scope: how many products and options, and where orders should go. Gordey gives you the exact amount personally after the first conversation — and it won’t go up after that.
To discuss an ordering bot, all you need is a product list with options, a few photos if you have them, and an idea of where you want to receive orders. A regular text or voice message is fine — Gordey will ask about the rest.
No, a Telegram shop bot handles only the repetitive part: showing products, collecting the cart and contact. Negotiations, tricky questions and custom orders it passes to the owner.