Telegram chat
- Visitor messages go to your Telegram
- You reply yourself, from your phone
- The bot replies only with approved texts
- Collects a request: name, contact, what’s needed
ServicesTelegram chatbot for businessWebsite chat
Website live chat in your Telegram
Telegram live chat for website — a small window on your site: a visitor types, the message lands in your Telegram, and you reply from your phone. A bot answers the common questions.
Just write — I’ll take it from there. I’ll estimate your task at no cost.
What it is
People on a website often aren’t ready to call or fill in a form — they just have a question. A chat lets them write right away, and lets you see it where you already spend your day: in Telegram.
It fits if your site gets the same questions again and again: how long it takes, whether there’s an open slot, how to get there. The bot answers those; you answer the rest from your phone, without opening a computer.
Want your site to answer in its own words from your knowledge base: delivery, payment, terms? That’s what the AI assistant is for — it comes bundled with the bot.
Gordey Fisun · updated
Chat and AI
Both live on your site, but they do different jobs. Chat is a channel to you and a source of requests. The AI assistant answers in its own words, and it comes bundled with the bot.
Telegram chat
AI assistant
The specifics
A few things worth deciding before you add a chat widget.
Businesses whose site gets the same questions: salons, workshops, repair services, delivery. And anyone who replies from their phone rather than a computer.
Messages from your site arrive in the same Telegram where you already chat. No extra app to open.
Visitors see right away that a bot is replying. Anything not in its texts — money, agreements, tricky cases — it hands over to you.
Besides Telegram, a request can go to a spreadsheet, a calendar or a CRM. You’ll tell me where on our first call.
How many questions the bot handles on its own, where requests go and how your site is built. I’ll give you the exact amount after our first call.
What you get
A visitor types in the window on your site, you see the message in Telegram and reply from there. The person gets your answer in the same window.
Opening hours, how to get there, what the service includes — the bot answers using texts you’ve approved. Everything else it passes to you.
When someone is ready to book or order, the bot asks for their name, contact and what they need. You get a complete request, with no long back-and-forth.
Nobody writes into the void: the bot takes questions and requests at any hour, and you reply when you’re available.
Live demo
This is a working bot, not a picture. Ask a question or book a slot — and see what the owner gets.
How it works
Have your site address and a list of your most common questions ready. That’s where I start.
What your site is, what visitors ask and who will reply in Telegram. A voice message is fine, no documents needed.
I write answers to the common questions. You read and edit them until they sound like you.
You write in the chat as a visitor and watch the message arrive in your Telegram. I fix any issues before clients see the chat.
The window appears on your site, messages go to your Telegram. I stay in touch.
Questions
A visitor types in the chat window on the website, and the message arrives in the owner’s Telegram. The owner replies from there, on their phone, and the person sees the answer in the same window on the site.
No. The visitor writes right in the chat window on the website. Only the owner needs Telegram — that’s where the messages arrive.
The chat widget is a channel: messages and requests go to the owner’s Telegram, and the bot replies only with approved texts. The AI assistant answers in its own words from the owner’s knowledge base: delivery, payment, terms — and it comes bundled with the bot.
The chat widget gathers messages in Telegram so you can reply from one place. WhatsApp and Viber buttons can stay on the site next to it — people will write wherever suits them.
Usually yes: you don’t need a new website for the chat. I’ll tell you exactly what yours needs once I’ve looked at the site.
I’ll personally give you the exact price of a website chat after our first call — and it won’t go up after that.